Job Title: Administration Assistant – Strategic Asset Planning
This post will be based at Link’s Edinburgh office or base as agreed (however, Link are currently piloting a hybrid working model and so there may be opportunities for home working)
The Role
At Link, people are at the heart of everything we do. Our people have made our award-winning social enterprise the success it is today and as it continues to grow, we want them to be the best they can be and to reach their potential.
We are looking for an Administration Assistant who will provide a comprehensive range of professional, effective and efficient administrative services and support to the Strategic Asset Planning team.
The postholder will assist in the administration and management of existing energy assets and production of information and data returns to support claims for Renewable Heat Incentive and Feed in Tariff.
The successful candidate will assist with the administration of energy supplier arrangements for offices and domestic common supplies and billing arrangements including third party contracts. In addition, the role involves identifying when Energy Performance Certificates (EPC) are due, investment works have been completed and requesting updated EPC from our Domestic Energy Assessors, uploading and validating new EPC data in Link’s Housing Management System (Aareon).
About You
With proven experience in a service delivery role, the Administration Assistant will have knowledge of and commitment to excellent customer care as well as experience of delivering services against a range of key performance indicators.
Excellent written and verbal communications skills and organisational skills with flexibility to provide a proactive and responsive service are essential for this role. The successful candidate will have demonstrable knowledge, understanding and application of software packages including Microsoft Word and Excel.
In return you will be offered the opportunity to enhance your skills and knowledge through employee training and development. You can expect to work in a supportive, trusting and transparent working environment, with the autonomy to offer creative and innovative solutions whilst maintaining Link’ s values; Responsibility, Empathy, Social Impact, Participate, Equality, Challenge and Transparency.
For further information on the main position accountabilities and a comprehensive list of the essential and desirable criteria required for this post, please refer to the Job Specification in the Job information Pack above.
What’s in it for you?
As an Investor in People, we strive for continuous improvement through the management and growth of our staff, offering a wide range of training and development opportunities.
As a Link employee, you'll likely benefit from the following:
You will work with colleagues who offer support to ensure our customers' expectations are met. In return, we are looking for applications from people who will contribute to our aims and work to the highest professional standards.
Closing Date: Midnight on Monday 18 July 2022
Interview Date: Interviews are being held on Thursday 11 August 2022 at Link’s Edinburgh Office where social distancing will be observed.
How to Apply
Our online application method is the most efficient way to apply and can be started by clicking the “Apply Now” button below. You must complete an application form to be considered for any of our vacancies but you don’t need a CV to apply for our positions. Also, if you aren’t sure about how long you have to fill in the form, you will be able to save it and return to it by clicking on the ‘My Applications’ tab of the vacancy search page and entering your username and password.
We can offer suitable alternative methods to apply if requested including although not exclusively; hard copy, Braille and audio. You can request these by emailing our Resourcing Team at jobs@linkhaltd.co.uk and detailing which format you would require.
Please note that CV's will not be considered.
Please note should an internal applicant be successful in applying for this position on either a seconded or permanent basis, they will move to the terms and conditions associated with the role for the duration of the time they are in post. The terms and conditions are outlined in the advert above, and in the job description.
Link is an equal opportunities employer and we welcome applications from all sectors of the community. Our offices are fully accessible to wheelchair users and we will interview all disabled candidates who meet the essential criteria.